GENERAL INFORMATION, TERMS AND CONDITIONS
COSTS
Costa are based on double occupancy. If you are traveling alone and wish to share accommodations, we will attempt to match you with a roommate, if one is available. If none is available, a single supplement fee may be applicable.
RESERVATIONS AND PAYMENT SCHEDULE
To reserve space on a trip: submit a registration form and signed liability form with a 25% deposit.
A second payment of 25% is due 45 days prior to departure.
The balance is due 30 days prior to departure.
CUSTOM TRIPS CHANGE FEE
If you request a change to your itinerary less than 45 days prior to your departure, and that change affects hotels or transportation, a $50.oo administrative fee will be charged for each day of the itinerary affected. This fee will be applied in addition to any other costs incurred because of the change. In the event of extraordinary circumstances, “The Real Costa Rican Adventure” retains the right to allow or disallow trip postponement based on a case by case analysis of every client’s circumstances.
CANCELLATIONS / REFUNDS
Refund will be given according to the following schedule:
Number of days prior to departure that written Applicable Cancellation Fee
notice of cancellation is received in office
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30 – 45 days prior to departure $500 per person *
30 days or less to departure No Refund
At or after departure No Refund
- $250. Of which will be applied toward a future trip booked within one year of written cancellation.
“The Real Costa Rican Adventure” reserves the right to accept or reject all trip registrants and participants at its complete discretion.
Once a trip has started, refunds will not be made for missed arrangements for any reason whatsoever.
CANCELLED GROUP TRIPS
“The Real Costa Rican Adventure” reserves the right to cancel any group trip due to inadequate sign up, which makes the trip economically infeasible to operate. A full refund of land cost is given.
“The Real Costa Rican Adventure” is not responsible for additional expenses incurred by clients in preparing for the trip, such as non-refundable air tickets, etc.
TRIP CANCELLATION, MEDICAL AND MEDICAL EVACUATION INSURANCE
The client is responsible for obtaining their own trip cancellation, medical and medical evacuation insurance prior to departure and present a copy to “The Real Costa Rican Adventure” prior to departure.
MEDICAL AND HEALTH
Participants are held responsible for being in sufficiently good health to undertake the trip. “The Real Costa Rican Adventure” reserve the right to require a participant to provide a physician’s certificate prior to being accepted on a trip. It is vital that persons with medical problems make them known to us well before departure. We ask that every participant carefully complete the medical form. The trip leader has the right to disqualify anyone at any time during the trip if s/he feels the trip member is incapable of continuing and / or if a trip member’s continued participation will jeopardize the safety of the group. Refunds are not given under such circumstances. Although “The Real Costa Rican Adventure” will endeavor to secure the services of a doctor on every trip where the need is obvious, we assume no liability regarding the provision of medical care.
LIMITATION OF LIABILITY
“The Real Costa Rican Adventure”, its owners, agents, employees, and affiliated companies, hereby give notice that they act only as agents for hotels, transportation companies, land operators, and suppliers of travel services, and assume no responsibility or liability whatsoever in connection with the operation or service of any aircraft, motor vehicle, boat, other conveyance inn, lodge, or hotel which may be used wholly or in part, for services to “The Real Costa Rican Adventure”, trip members. “The Real Costa Rican Adventure” its operators, airlines and agents will not be responsible for any act, error, or omission, nor for any injury, loss, accident, delay, inconvenience, irregularity, or damage which may be occasioned by any cause whatsoever, including acts of nature, civil disturbance, government restrictions or failure of any means of conveyance to adhere to published schedule.
“The Real Costa Rican Adventure” , reserves the right prior to departure, and after departure, to reprice, cancel, or withdraw any tour, trip, or expedition for any reason whatsoever, and to alter or omit any part of the itinerary, to substitute hotels or leaders, or to change any means of conveyance without notice and without allowance of refund, with liability for increased costs – if any – borne by the trip members. If tours, treks, or expeditions are canceled due to acts of insurrection, strikes, acts of God, or any other cause beyond the control of “The Real Costa Rican Adventure”, refunds will be based on the difference between the original trip price and the cost of services already provided. “The Real Costa Rican Adventure”, reserves the right to accept or reject any person as a trip member at any time.
PARTICIPANT RESPONSIBILITY
Trip members assume the responsibility to select / design a trip most appropriate to their physical abilities and interests. Members are responsible for being in sufficiently good health to undertake their trip and may be required to obtain a physician’s release to participate in the trip. Members are also responsible for studying all pre-departure information; for bringing all detailed equipment and clothing; for conforming to standards of personal hygiene to minimize the risk of traveler’s disease – as set by the trip leader; for acting in a manner considerate of fellow group members and the countries visited. Smoking is not permitted in buses, cars, below decks on boats, and other designated non-smoking areas.
AIRLINE RESPONSIBILITY
The airlines concerned are not to be held responsible for any act, omission, or event during the time passenger is not on board their planes or conveyances. The passenger contract in use by the airline concerned, when issued, shall constitute the sole contract between the airline and the purchaser of their programs and / or passenger. Similar responsibility as noted above applies to all types of carriers.
TRIP MEMBER’S AGREEMENT REGARDING COMPLETE ASSUMPTION OF RISK OF TRAVEL AND RELEASE OF “THE REAL COSTA RICAN ADVENTURE” CORP. LIABILITY
I ACKNOWLEDGE THE RISK AND HAZARDS OF TRAVEL IN REMOTE AREAS WHERE INJURY, DELAY OR UNANTICIPATED EVENTS MAY OCCUR. BY SIGNING THIS STATEMENT I ACCEPT RESPONSIBILITY FOR MY OWN WELFARE AND WAIVE ANY FUTURE CLAIMS AGAINST “THE REAL COSTA RICAN ADVENTURE” CORP. FOR LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW.
I acknowledge and agree that by participating in a “The Real Costa Rican Adventure”, tour, trek, expedition, or vacation, I am doing so willingly and of my own volition. I understand that travel to “The Real Costa Rican Adventure” destinations may entail risks (and Rewards) above and beyond those encountered in travel to destinations in the industrialized world. By signing below, I unconditionally accept, acknowledge, understand, and agree to fully assume all of the above risks inherent in travel to “The Real Costa Rican Adventure” destinations as such risks are described below. By signing below, I fully agree to release “The Real Costa Rican Adventure”, Corp. from all liability in connection with my tour, trek, expedition, or vacation.
I understand that I am undertaking travel to remote geographical areas located in lesser developed countries where, among other things, a sense of urgency, attention to detail, standards of quality, hygiene, political stability, cuisine, sanitation facilities, cleanliness, level of infrastructure development, telecommunications facilities, methods of conducting business, medical evacuation, etc. may be deemed unsatisfactory and / or not equivalent to those found in the industrialized nations. I also understand that the normal level of medical treatment and services, including the presence of a physician or any other trained medical professionals and / or availability of prescription type drugs, may not be possible. I fully release “The Real Costa Rican Adventure” corp. from any and all liability in connection with the foregoing.
I am aware that travel within a group situation invariably involves compromise to accommodate the diverse desires, travel goals, personalities, and physical abilities of group members. I have been advised that my tour leader may be required to improvise and exercise his or her good – faith discretion and / or make decisions based upon the consensus of the group which may not please me personally but satisfy the larger desires of the group. I acknowledge and accept these aspects of group travel.
I accept the fact that as an integral part of travel to “The Real Costa Rican Adventure” Corp. destinations the following situations may and often times do occur: delay; partial or complete changes in timing or routing of itinerary; changes in grades of lodging accommodations; modes or quality of air, land, and / or sea transport. I understand that in most, if not all, instances these situations are due to geographical, physical, governmental, or other restrictions beyond the reasonable control of “The Real Costa Rican Adventure” Corp. I understand that in the event that situations like the foregoing arise during my “The Real Costa Rican Adventure” trip, “The Real Costa Rican Adventure”, may have to make last minute changes of decisions to address the changed circumstances. I agree to release “The Real Costa Rican Adventure” from any and all liability whatsoever in connection with such decisions, provided they are entered into at the time by “The Real Costa Rican Adventure” with a good faith business justification. I understand and agree that “The Real Costa Rican Adventure” cannot and dose not guarantee a verbatim compliance with the itinerary and itineraries that have been furnished to me. I fully release “The Real Costa Rican Adventure” Corp. from any and all liability in connection with the foregoing.
I am aware that travel may entail risks including but not limited to the hazards of traveling in politically unstable areas, the perils of civil disturbances and war, terrorism, the forces of nature, arbitrary or capricious itinerary changes mandated by governmental authorities or private concerns, and accidents caused by acts either beyond the control of “The Real Costa Rican Adventure” or the negligent acts of third parties. I fully release “The Real Costa Rican Adventure” from any and all liability in connection with the foregoing.
I understand that “The Real Costa Rican Adventure” contracts with a network of business firms, governmental agencies, and individuals for field services. These businesses, firms, governmental agencies, and persons may include United States or foreign – based companies, subcontractors, business concerns, agents, employees, and associates (all of whom shall be referred to as “third Parties”). To the best of “The Real Costa Rican Adventure’s” knowledge such third parties are qualified to perform the tasks for which they have been retained.
I understand however, that “The Real Costa Rican Adventure” cannot fully supervise or guarantee the performance of such third parties because of, among other things, remote geographic locations, lack of telecommunication facilities, time constraints, and governmental restrictions. Therefore, I knowingly assume this risk and I fully release and hold harmless “The Real Costa Rican Adventure” from any and all liability for all of the acts or omissions of all such third parties unless “The Real Costa Rican Adventure” has been shown to be reckless in its dealing with or reliance upon such third parties.
I agree that this Complete Assumption of Risk of Travel and Release of “The Real Costa Rican Adventure” Corp. Liability shall be legally binding upon myself, all minors under the age of 21 traveling with me, my heirs, successors, assigns, and legal representatives; it being my intention to fully assume all the risk of travel and to release “The Real Costa Rican Adventure” Corp. from any and all liabilities to the maximum extent permitted by law. I further agree to fully indemnify “the Real Costa Rican Adventure” Corp. for all of its costs, expenses, damages, etc. (including attorney’s fees), arising from or attributable to any claims or actions arising from my travel with “The Real Costa Rican Adventure” Corp. and which claims or actions are specifically released by me in this document.
I agree to fully indemnify “The Real Costa Rican Adventure” Corp. for all costs including attorney’s fees if I commence an action or claim against “The Real Costa Rican Adventure” Corp. based upon claims I have previously released or waived by signing this form.
TRIP MEMBER’S AGREEMENT REGARDING COMPLETE ASSUMPTION OF RISK OF TRAVEL AND RELEASE OF “THE REAL COSTA RICAN ADVENTURE” CORP., LIABILITY
I acknowledge that the cost of all “The Real Costa Rican Adventure” trips has been based upon Trip Participants executing this Complete Assumption of Risk of Travel and Release of “The Real Costa Rican Adventure” Corp. Liability. I have voluntarily agreed to participate in a “The Real Costa Rican Adventure” Corp. trip and willingly execute this document. I absolutely understand its contents and legal ramifications, especially those pertaining to my full assumption of the risk of travel and my release of “The Real Costa Rican Adventure” Corp. from any and all liability to the maximum extent permitted by law.
I confirm that I have read, fully understand, and agree to all of the terms and conditions contained in General Information, Terms, and Conditions; and Limitation of Liability, especially noting the policies on cancellations and refunds, limitations of liability, participant responsibility, and airline responsibility. I also confirm that I will have fully read and understood my responsibilities as outlined in the Pre-departure information prior to the trip departure and consulted a physician about appropriate medical preparation. Additionally, s/he will have certified that I am physically able to do this trip.
I understand that all trip registrations are subject to acceptance by “The Real Costa Rican Adventure” Corp. ( La Real Aventura de Costa Rica S.A.) in Arenal, Costa Rica.
I agree that in the unlikely event that a dispute of any kind arises between myself and “The Real Costa Rican Adventure” Corp. (La Real Aventura de Costa Rica S.A.) the following conditions will apply: (a) The dispute will be submitted to a neutral third party mediator in Arenal, Costa Rica, with both parties splitting equally the cost of such mediator. If the dispute cannot be resolved through mediation then (b) the dispute will be governed by Costa Rican Law; and (c) the maximum amount of recovery to which I will be entitled under any and all circumstances will be the sum of the land cost of my trip with “the Real Costa Rican Adventure” Corp. (La Real Aventura de Costa Rica S.A.), I agree that this is fair and reasonable limitation on the damages, of any sort whatsoever, that I may suffer.
_____________________ (INITIAL)
I agree that in the event any part or portion of this Trip Member’s Agreement Regarding Complete Assumption of Risk of Travel and Release of “The Real Costa Rican Adventure” Corp. (La Real Aventura de Costa Rica S.A.) Liability is found to be void or unenforceable, then such part or portion will be stricken but of the rest of the Agreement will be given full force and effect.
DATED: _______________________
SIGNATURE * : ______________________________________________
(Parent or guardian must sign if applicant is under 21 years of age)
- Your signature gives us permission to release medical information in case of an emergency.
